Back in 1999 when our old water softening system began to give us problems, we did a lot of looking around at brands, types & suppliers of water softeners. Starkey Soft Water was one of the names we got from neighbors. We talked to several suppliers and liked what we heard from the folks at Starkey Soft Water. We chose a Kinetico system and Starkey’s installed it. Now it is eleven years later and we are sure that we made the right choice! The Kinetico has performed flawlessly and our salt usage is about half of what it used to be. The cycle on usage feature and the lack of an electrical timer both have allowed us to save salt and energy. The service we have gotten from Starkey Soft Water has been excellent! Whether it was the reminders sent to change filters, having the salt and filters in stock when we need it or helping us to carry salt to our car, Starkey’s has always been friendly, professional and knowledgeable. Anytime water softeners come up in a conversation, we recommend Starkey Soft Water and Kinetico. Both are quality companies.